Frequently Asked Questions

  • How often should HVAC systems be maintained in San Antonio?

    HVAC systems in San Antonio should be maintained at least twice a year—once before the cooling season and once before heating season. Regular maintenance prevents breakdowns during extreme heat and extends equipment life. At B & C Service Pros, LLC, we diagnose airflow issues, electrical failures, and system wear to keep your unit running efficiently year-round.
  • What causes an AC to stop cooling properly?

    Common causes include refrigerant leaks, clogged air filters, frozen evaporator coils, thermostat malfunctions, and blocked condenser units. Airflow restrictions and electrical failures also reduce cooling performance. Our technicians quickly diagnose and repair cooling issues to restore comfort during San Antonio's hottest months.
  • When should I replace my HVAC system instead of repairing it?

    If your system is over 15 years old, requires frequent repairs, or struggles to maintain temperature, replacement is often more cost-effective. Newer systems offer better energy efficiency and reliability. At B & C Service Pros, LLC, we help customers choose properly sized systems for long-term performance and lower operating costs.
  • What's the difference between traditional and tankless water heaters?

    Traditional water heaters store heated water in a tank, while tankless units heat water on demand. Tankless models save space, reduce energy costs, and provide endless hot water, but have higher upfront costs. We install and repair both types, ensuring safe operation and reliable hot water for your home or business.
  • How do you locate hidden plumbing leaks?

    We use visual inspections, moisture meters, and pressure testing to locate hidden leaks in walls, slabs, and underground pipes. Early detection prevents water damage, mold growth, and costly structural repairs. At B & C Service Pros, LLC, we perform targeted pipe repairs to minimize disruption and protect your property.
  • What causes commercial walk-in coolers to stop working?

    Common issues include refrigerant leaks, compressor failures, faulty thermostats, blocked condensers, and worn door seals. Poor airflow and electrical problems also reduce cooling capacity. We specialize in refrigeration repair and maintenance, helping San Antonio businesses maintain consistent temperature control and prevent product loss.
  • Can clogged drains cause permanent damage?

    Yes, persistent clogs can cause pipe corrosion, water backups, and pressure buildup that damages seals and joints. Untreated blockages also lead to foul odors and health hazards. Our professional drain cleaning services restore proper flow and prevent recurring clogs that disrupt homes and businesses.
  • What's the biggest mistake people make with furnace maintenance?

    Skipping annual inspections is the most common mistake. Dirty filters, cracked heat exchangers, and ignition problems can cause safety hazards and system failures. Regular furnace maintenance ensures safe operation, prevents carbon monoxide risks, and keeps heating costs down during San Antonio's cooler months.
  • How quickly can you respond to emergency HVAC failures?

    We offer 24/7 emergency service for urgent HVAC, plumbing, refrigeration, and electrical issues. Response times vary based on location and demand, but we prioritize fast dispatch to minimize downtime. Emergency service is available at an additional charge, which we communicate clearly upfront.
  • Do service warranties cover both parts and labor?

    Warranty coverage varies by job and depends on the type of repair, equipment installed, and manufacturer terms. At B & C Service Pros, LLC, we offer service guarantees tailored to each project, ensuring customers have confidence in the work performed and protection after the repair is complete.